“It Is More Important To Do What Is Strategically Right than What Is Immediately Profitable” – Philip Kotler
When we GO Wrong
Results are different from Desired Results
Deviation in Achieving the overall Company Goals Costs unnecessarily going up Increase in rejections Increase in wastages Not able to achieve optimum production
When we want to DO What is Right
Identification of Problem area
Root cause analysis Gather Solutions Redesign process Implementation Training Monitoring and control